How long do I have to request a return?
– You have the right to withdraw from your online purchase within 14 calendar days from the date of receiving the order, without having to state a reason. To exercise this right, it is enough to notify us within this period.
Who covers the return shipping costs and what if I simply don’t like the item?
– The return shipping is at the customer’s expense. If you return the item at the time of delivery, you only pay both delivery fees. If you change your mind after accepting the parcel, you must first return it to us with an inspection option. Once we verify everything is in order, we will refund the amount through a bank transfer. For more information, feel free to call us at 0899182536 (for clothing returns) or 0897443595 (for shoe returns).
